Introduction:
System logs in Urbantz allow you to track and understand changes made to items in your delivery operations.
Purpose:
- Gain detailed insight into item modifications
- Track change history for auditing and quality control
- Identify specific alterations, even when the number of elements remains the same
- Troubleshoot item discrepancy issues
Steps to check item changes:
1. Access System Logs in your Urbantz platform by going to Administration > Logs
2. Filter logs by the time of occurrence and type: task. You’ll find the time window within the Task logs
3. Locate relevant log entries indicating item changes
4. Click on the payload of the log entry to view details
5. Compare "OldValue" and "NewValue" fields to see exact changes
6. Analyze modifications, including quantities, descriptions, or statuses
7. Document findings for your records or reporting
Conclusion:
Using system logs provides a more comprehensive method for tracking item changes than the task view alone. It allows you to pinpoint exact modifications, improving visibility and accountability in your delivery operations.