To ensure optimal performance and reliability, your mobile device must meet certain requirements to run the Urbantz mobile application.
Operating System Compatibility
For a smooth experience, make sure your device is running:
•Android: Version 7.0 or later
•iOS: Version 13.0 or later
If your device does not meet these requirements, you should see a message indicating incompatibility, and downloading the app will not be possible.
General Device Requirements
For the best experience, your device should have:
•A recent and updated version of Android (7.0+) or iOS (13.0+)
•Reliable battery life to support daily operations
•A scanner or camera for scanning and capturing images (required)
Supported Devices
Smartphones
Regular smartphones with a good protective cover generally perform better, especially for scanning and picture-taking.
Recommended tested brands and models:
•Samsung
•Motorola
•Huawei
•Pixel
•iPhone
PDAs
For professional use, Zebra PDAs are a reliable option. The following models have been tested and confirmed to work with the Urbantz app:
• Zebra TC57
• Zebra TC26
Keeping Your App Up to Date
For the best performance, ensure you always have the latest Urbantz app version installed.
•For Android devices, find the Urbantz app in the Google Play Store or scan the provided QR code.
•For Apple devices, find it in the App Store or scan the provided QR code.
To check if you have the latest version, visit your app store. If an update is available, you will receive a prompt.
Find out more on how to update the app in this article.