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  1. URBANTZ | SUPPORT
  2. Platform setup

Platform setup

Hubs

  • What is a Hub?
  • How to create a new hub and assign tasks to it?

Sender

  • Create a new sender

Flow

  • How to use the contactless option?
  • How to create metadata?
  • How to define and implement a flow?
  • Which options are available for delivery preparation and execution?

Optimisation

  • How to change the status of a round to validated or published?

User management

  • How to assign drivers to a hub ?
  • What are the different types of users roles ?
  • How to manage users on your platform
  • How to keep track of drivers' working hours?
  • Sender portal (for clients)

Personalisation

  • How to manage the reasons for non-delivery?
  • How to customise your platform branding?
  • How to personalise your tracking page?

Messaging

  • How to configure notification recipients?
  • How to activate the possibility to send SMS notifications?
  • SMS and e-mail notifications - set up, types and triggers

Zones

  • How to use the Zones tab?

Products

  • How to manage product lists?

Scheduling

  • How to schedule tasks by API?
  • How can recipients schedule a delivery?
URBANTZ | SUPPORT
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