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URBANTZ | SUPPORT
Platform setup
Platform setup
Hubs
What is a Hub?
How to create a new hub and assign tasks to it?
Sender
Create a new sender
Flow
How to use the contactless option?
How to create metadata?
How to define and implement a flow?
Which options are available for delivery preparation and execution?
Optimisation
How to change the status of a round to validated or published?
User management
How to assign drivers to a hub ?
What are the different types of users roles ?
How to manage users on your platform
How to keep track of drivers' working hours?
Sender portal (for clients)
Personalisation
How to manage the reasons for non-delivery?
How to customise your platform branding?
How to personalise your tracking page?
Messaging
How to configure notification recipients?
How to activate the possibility to send SMS notifications?
SMS and e-mail notifications - set up, types and triggers
Zones
How to use the Zones tab?
Products
How to manage product lists?
Scheduling
How to schedule tasks by API?
How can recipients schedule a delivery?