Platform setup

Hubs

• Time slots Configuration
• What is a Hub?
• How to create a new hub and assign tasks to it?

Sender

• Create a new sender

Flow

• Metadata
• How to use the contactless option?
• How to configure webhooks and their events
• Fleet creation
• How to define and implement a flow?
• Platform Toggles for MOBILE APP

Optimisation

• How to change the status of a round to validated or published?
• GraphHopper Optimizer Service Specifications
• How to setup breaks?
• How can I use ESRI's advanced optimization settings?

User management

• How to assign drivers to a hub ?
• How to Grant Multi-Platform Access to Users
• What are the different types of user roles?
• How to manage users on your platform
• How to configure SSO?
• How to keep track of drivers' working hours?

See all 7 articles

Personalisation

• New Integrations Tab
• GDPR - Which Data Gets Anonymized?
• How to manage the reasons for non-delivery?
• How to customise your platform branding?
• GDPR and Urbantz: What You Need to Know
• How to personalise your tracking page?

Messaging

• How to configure notification recipients?
• How to activate the possibility to send SMS notifications?
• SMS and e-mail notifications - set up, types and triggers

Zones

• How to use Restricted Areas?

Products

• How to manage product lists?

Scheduling

• How to schedule tasks by API?
• How can recipients schedule a delivery?
• Green Time Slots - Class and Price
• Green Time Slots feature

Fleet

• The Lists Tab: Shifts, Item Types, Dimensions, Labels and Skills