Platform setup

Hubs

• What is a Hub?
• How to create a new hub and assign tasks to it?

Sender

• Create a new sender

Flow

• How to use the contactless option?
• How to configure webhooks and their events
• Fleet creation
• How to create metadata?
• How to define and implement a flow?
• Which options are available for delivery preparation and execution?

Optimisation

• How to change the status of a round to validated or published?
• How to setup breaks?

User management

• How to assign drivers to a hub ?
• What are the different types of user roles?
• How to configure SSO?
• How to keep track of drivers' working hours?
• Sender portal (for clients)

Personalisation

• How to manage the reasons for non-delivery?
• How to customise your platform branding?
• How to personalise your tracking page?

Messaging

• How to configure notification recipients?
• How to activate the possibility to send SMS notifications?
• SMS and e-mail notifications - set up, types and triggers

Zones

• How to use Restricted Areas?
• How to use the Zones tab?

Products

• How to manage product lists?

Scheduling

• How to schedule tasks by API?
• How can recipients schedule a delivery?

Fleet

• The Lists Tab: Shifts, Item Types, Dimensions, Labels and Skills