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URBANTZ | SUPPORT
Platform setup
Platform setup
Hubs
What is a Hub?
How to create a new hub and assign tasks to it?
Sender
Create a new sender
Flow
How to use the contactless option?
How to configure webhooks and their events
Fleet creation
How to create metadata?
How to define and implement a flow?
Which options are available for delivery preparation and execution?
Optimisation
How to change the status of a round to validated or published?
How to setup breaks?
User management
How to assign drivers to a hub ?
What are the different types of user roles?
How to configure SSO?
How to keep track of drivers' working hours?
Sender portal (for clients)
Personalisation
How to manage the reasons for non-delivery?
How to customise your platform branding?
How to personalise your tracking page?
Messaging
How to configure notification recipients?
How to activate the possibility to send SMS notifications?
SMS and e-mail notifications - set up, types and triggers
Zones
How to use Restricted Areas?
How to use the Zones tab?
Products
How to manage product lists?
Scheduling
How to schedule tasks by API?
How can recipients schedule a delivery?
Fleet
The Lists Tab: Shifts, Item Types, Dimensions, Labels and Skills