Info Urbantz is dedicated to ensuring compliance with the General Data Protection Regulation (GDPR). This article explains our company's approach to ensuring it.
1. GDPR Compliance
Urbantz has been GDPR compliant since its implementation which was possible by creating and maintaining a rigorous internal process to ensure it.
2. Point of Contact
For any GDPR-related questions, you can contact our Data Protection Officer (DPO) at: dpo@urbantz.com.
3. Official Documentation
We provide information about our GDPR compliance in two ways:
- In our general terms and conditions and privacy policy, available on our website.
- For customers who have signed an enterprise contract, in the Data Protection Agreement (DPA) linked to the contract.
4. Data Anonymization
Urbantz anonymizes personal data added by our customers to comply with GDPR.
We categorize this data into two types:
- Task recipient details
- Urbantz user details
Anonymization can be performed:
- Manually, upon individual request from a recipient
- Automatically, on a scheduled basis defined by a time period specified in the client's contract
Important: Anonymization is irreversible. Anonymized data cannot be recovered.
5. Anonymization Procedure
- For individual requests: Contact our DPO with the necessary details (Urbantz customer, task ID, date of the task).
- For scheduled anonymization: This can be configured for a period of up to 3 years after data creation. This configuration requires formal agreement from the client and approval from our DPO.
For any additional information, please reach out to your designed CSM and please make sure to follow this article as well: GDPR - Which Data Gets Anonymized?