How to keep track of drivers' working hours?

Drivers’ days consist of much more than “just” delivering; parcels and vehicles have to be prepared, administrative work has to be done and of course, there is the time for breaks.
This is why we developed a feature to give drivers a better way to record their working time and to give administrators a better overview of their driver's working hours.

ℹ️  this feature disables the geo-localisation while drivers take a break to respect privacy.

Overview:

1. Setup
2. App usage as a Driver
3. Retrieving timesheets

1. Setup

Activating the enhanced recording of working hours can be done in the administrative section of the platform (Administration > Platform > General > tab Mobile App). The toggle “Enable driver timesheet” in the Driver Features list has to be activated.

2. App usage as a Driver

As soon as your workday starts, you can indicate it in the mobile app, independent of the parcel preparation and delivery process.

Open the app, go to ‘My mission’ and click on the ‘play’ symbol that will be displayed at the top of the screen. Your workday just started.

Whenever you want, you can take a break (you can take as many breaks as you want) by clicking on the ‘pause’ symbol.

Once you want to finish your workday, you will have to click on ‘stop’ and confirm it in a pop-up window. It won’t be possible for you to start your workday again.

If you want to deliver/pick up a parcel while taking your break, a pop-up will let you know that you’re not supposed to work during your break.

Below, you will find an overview on how to take a break (left side) and on how to finish your workday (right side).

3. Retrieving timesheets

As a Platform Manager and generally speaking as an administrator, you can extract information on workdays via API call (GET: /users/drivers/timesheet).
You will be able to retrieve the username and a timesheet for a certain date range.

Please have a look at our API documentation if you want to execute an API call.