Supported mobile devices and app updates – URBANTZ | SUPPORT

Here is a clear summary of which devices and versions are more reliable and offer better GPS availability.

You want to make sure that you always use an up-to-date version of our mobile app? You don't want to see the update prompt anymore? Turn on the auto-update feature and you will never miss important updates again.

Why is this important?

You gain new features. When the app is updated, it comes with new features and tools, meaning you get a superior experience.
Bugs on new versions get fixed faster. Some bugs on old versions might be fixed in the latest versions or the latest version might not experience old bugs due to new features. If new versions have a bug, that bug will usually be fixed sooner than a bug from an old version that very few users use.

Here is an easy step-by-step instruction on how to do it.

For Android users

Tap the Google Play Store app.
Tap your profile image.
Tap Manage apps and device.
Tap Manage.
Tap the Urbantz 2 app.
Tap the three dots in the top right corner.
Tick Enable Auto-Update to enable automatic updates.

For iOS users

Tap Settings.
Tap App Store.
Toggle App Updates ON.
Optional: If you don't want auto-update to happen while using mobile data, toggle Automatic Downloads OFF.

📱 Most Reliable Devices & Versions (High GPS Availability)

Operating System:

iOS: Significantly higher GPS availability than Android

Average: 79.1% vs. Android’s 63.1%

Also less variance, meaning more consistent performance

iOS Versions with High GPS Availability

iOS 17.1 – 97.1%
iOS 16.6.1 – 92.9%
iOS 16.5.1 – 91.4%
iOS 16.5 – 91.5%
iOS 17.1.1 – 94.9%
iOS 17.3.1 – 90.2%
iOS 16.0 – 90.3%

📌 Recommendation: Keep iOS devices updated to versions 16.5 or higher.

Android: Versions with High GPS Availability

Android 15 – 82.1%
Android 14 – 68.2%
Android 13 – 59.4%

📌 Recommendation: Use Android 14+, ideally Android 15, and avoid versions 8, 9, 10, which show poor GPS availability.

Device Brands with Best GPS Availability

Motorola – 88.0%
Xiaomi – 87.2%
CUBOT – 87.1%
Nubia – 91.9%
Apple – 79.1%
Blackview – 78.2%

📌 Recommendation: Prioritize these brands - Motorola, Xiaomi, Apple, CUBOT, or Nubia.

💡 Final Recommendation

To ensure best GPS tracking and good performance of features:

Use iOS devices running iOS 16.5 or higher or Android devices with Android 14 or higher
Prioritize brands: Motorola, Xiaomi, Apple, CUBOT, Nubia
Avoid older Android versions and brands like OUKITEL, CROSSCALL, Vivo
Keep device operating systems up to date, not just the app version, as the OS version has a significant impact on features functionality and GPS tracking performance.

Find out more on GPS tracking and connectivity on this article.