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  1. URBANTZ | SUPPORT
  2. Web platform

Web platform

Basics

  • Support tickets in Urbantz
  • Urbantz: from basic to advanced topics - a comprehensive overview
  • How to create an account in our Help Center?
  • How to configure Click & Collect?
  • Welcome to Urbantz
  • Lexicon
See all 8 articles

Announcements

  • How to use the Announcements page?
  • How to announce tasks by file?
  • How to announce tasks by API?

Tasks

  • UI/UX changes in Urbantz
  • How to update many tasks at the same time ?
  • How to use the Overview ?
  • Recurring tasks
  • Task status transitions - visualised
  • How to handle unreachable tasks
See all 17 articles

Optimization

  • How to use the Round Editor?
  • Dynamic Release
  • Routing profiles
  • Task position in Round
  • How to discard tasks
  • The Robot Optimizer
See all 13 articles

Rounds

  • The improved Round Editor
  • GPS tracking and Real distance confidence
  • Time slot Capacity Management
  • How to integrate pre-established rounds into Urbantz
  • Service Time
  • How Urbantz Calculates Actual ETA
See all 15 articles

Associated platforms

  • How to assign tasks to carriers quickly and easily using the rule-based on criteria ?
  • Associated Platforms Architecture in Urbantz
  • How to work with Associated Platforms?

Other

  • WhatsApp Geolocation Request - Feature documentation
  • Understanding Rate Limiting in Urbantz
  • Resource Planning - Overview
  • The Digital Transport Document
  • Task details - Communications Tab
  • Delay calculation
See all 21 articles
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